1Introduction and Acceptance
Welcome to WingSnob ("we," "our," or "us"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and WingSnob, governing your use of our website, mobile application, food delivery services, and related services (collectively, the "Services").
By accessing or using our Services, placing an order, creating an account, or otherwise engaging with our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use our Services.
Eligibility Requirements
- You must be at least 18 years of age to use our Services or place orders
- You must have the legal capacity to enter into binding contracts
- You must provide accurate and complete information during registration
- You must reside in our delivery areas to place orders
Account Responsibility
You are fully responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.
Updates to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes through email, website notifications, or other reasonable means. Your continued use of our Services after such changes constitutes acceptance of the updated Terms.
2Definitions
For the purposes of these Terms, the following definitions apply:
- "WingSnob," "Company," "we," "us," or "our" refers to WingSnob, including our employees, agents, representatives, and affiliates.
- "You," "your," or "User" refers to any individual or entity that accesses or uses our Services.
- "Services" includes our website, mobile application, food delivery platform, customer support, and all related services.
- "Content" means all text, images, videos, audio, graphics, software, and other materials available through our Services.
- "Website" refers to wlng-snob.world and all associated subdomains and pages.
- "Order" means any request for food items or services placed through our platform.
- "Delivery Zone" refers to the geographic areas where we provide delivery services.
3Use of Services
3.1 Permitted Use
You may use our Services for personal, non-commercial purposes in accordance with these Terms. Permitted uses include:
- Browsing our menu and placing food orders for personal consumption
- Creating and maintaining a user account
- Accessing customer support and account management features
- Participating in promotional programs and loyalty rewards
- Providing feedback and reviews about our services
3.2 Prohibited Use
You agree not to engage in any of the following prohibited activities:
- Using the Services for any illegal purpose or in violation of local, state, or federal laws
- Attempting to gain unauthorized access to our systems, networks, or user accounts
- Interfering with or disrupting the integrity or performance of our Services
- Creating fake accounts or misrepresenting your identity
- Transmitting viruses, malware, or other harmful code
- Harvesting or collecting user information without consent
- Using automated systems to access or interact with our Services
- Violating intellectual property rights of WingSnob or third parties
- Posting false, misleading, or defamatory content
- Engaging in spamming or unsolicited communications
- Reselling or redistributing our Services without authorization
4User Accounts
To access certain features of our Services, you must create an account. By creating an account, you agree to the following:
Registration Requirements
- Provide accurate, current, and complete information during registration
- Maintain and update your information to keep it accurate and current
- Choose a secure password and keep it confidential
- Accept responsibility for all activities under your account
Account Security
You are solely responsible for safeguarding your account credentials. WingSnob will not be liable for any losses resulting from unauthorized access to your account due to your failure to maintain account security.
One Account Per Person
Each person may maintain only one account. Creating multiple accounts may result in suspension or termination of all associated accounts.
Account Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or engaged in fraudulent or harmful activities.
5Products and Services
Food Safety and Quality Standards
All our food items are prepared in accordance with local health department regulations and food safety standards. We maintain strict hygiene protocols and temperature control throughout the preparation and delivery process.
Product Descriptions and Accuracy
We strive to provide accurate descriptions, images, and pricing for all menu items. However, we do not warrant that product descriptions, images, or pricing are error-free, complete, or current.
Allergen Information
While we provide allergen information for our menu items, we cannot guarantee that any food item is completely free from allergens due to possible cross-contamination during preparation. Customers with food allergies should exercise caution and consult with restaurant staff when placing orders.
Pricing and Availability
- All prices are subject to change without notice
- Prices include applicable taxes and fees as displayed at checkout
- Menu items are subject to availability
- We reserve the right to discontinue items at any time
- Promotional prices may have specific terms and limitations
Order Processing
Order acceptance is subject to product availability, delivery zone coverage, and payment authorization. We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity.
Minimum Order Requirements
Delivery orders may be subject to minimum order amounts, which vary by location and are displayed during the ordering process.
Delivery Terms
- Delivery times are estimates and may vary due to weather, traffic, or high demand
- Delivery is available only within our designated delivery zones
- Delivery personnel will attempt delivery to the specified address
- Additional charges may apply for deliveries to certain areas
- We are not responsible for delays beyond our reasonable control
Temperature-Sensitive Items
We take special care to maintain appropriate temperatures for hot and cold food items during delivery. However, we cannot guarantee specific temperatures upon delivery due to factors beyond our control.
Order Modifications and Cancellations
Order modifications or cancellations may be possible before the order enters preparation. Once preparation begins, modifications or cancellations may not be possible. Please refer to our Refund Policy for details on cancellations and refunds.
6Intellectual Property
Our Ownership
WingSnob owns all intellectual property rights in our Services, including but not limited to:
- Website design, graphics, and user interface
- WingSnob trademarks, logos, and brand materials
- Software, applications, and technology
- Menu descriptions, recipes, and food photography
- Marketing materials and promotional content
- Proprietary algorithms and systems
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal purposes only. This license does not permit you to:
- Copy, distribute, or reproduce our content
- Create derivative works based on our intellectual property
- Use our trademarks or logos without written permission
- Reverse engineer or attempt to extract source code
User Content License
By submitting content to our Services (reviews, photos, comments), you grant WingSnob a perpetual, worldwide, royalty-free license to use, display, and distribute such content for business purposes.
Copyright Infringement
We respect intellectual property rights and will respond to valid copyright infringement notices. If you believe your copyright has been infringed, please contact us with detailed information about the alleged infringement.
7User Content
Content Responsibility
You are solely responsible for any content you submit, post, or transmit through our Services. This includes reviews, comments, photos, and any other user-generated content.
Content Guidelines
User content must not contain:
- False, misleading, or defamatory statements
- Hate speech, harassment, or discriminatory language
- Explicit sexual content or inappropriate material
- Personal information of other individuals
- Spam, promotional content, or commercial solicitations
- Content that violates applicable laws or regulations
Content Removal
We reserve the right to remove, edit, or refuse to publish any user content that violates these Terms or is otherwise objectionable, without prior notice.
No Endorsement
WingSnob does not endorse user content and is not responsible for opinions, statements, or content posted by users.
8Disclaimers
Service Availability
Our Services are provided on an "as is" and "as available" basis. We do not warrant that our Services will be uninterrupted, error-free, or completely secure.
Food Quality Disclaimer
While we strive to maintain high food quality standards, we cannot guarantee that all food items will meet every customer's expectations or preferences.
Third-Party Content
Our Services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of third-party sites.
Professional Advice
Information provided through our Services is for general informational purposes only and should not be considered professional dietary, nutritional, or medical advice.
9Limitation of Liability
Maximum Liability
To the maximum extent permitted by law, WingSnob's total liability for any claims arising from or related to these Terms or our Services shall not exceed the amount you paid for the specific order or service giving rise to the claim.
Excluded Damages
In no event shall WingSnob be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits or business opportunities
- Loss of data or information
- Personal injury not directly caused by our negligence
- Property damage not directly resulting from our actions
- Business interruption or downtime
Force Majeure
WingSnob shall not be liable for any delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, labor disputes, or technical failures.
10Indemnification
You agree to indemnify, defend, and hold harmless WingSnob, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from or related to:
- Your use of our Services in violation of these Terms
- Your violation of any applicable laws or regulations
- Content you submit or transmit through our Services
- Your negligent or wrongful conduct
- Any breach of your representations or warranties
- Third-party claims arising from your use of our Services
This indemnification obligation shall survive termination of these Terms and your use of our Services.
11Third-Party Links and Services
External Links
Our Services may contain links to third-party websites, applications, or services. These links are provided for convenience only and do not constitute an endorsement by WingSnob.
Third-Party Terms
Your use of third-party services is governed by their respective terms of service and privacy policies. We are not responsible for the practices or content of third-party services.
Payment Processing
Payment processing may be handled by third-party service providers. Your payment information is subject to the privacy policies and terms of these providers.
12Termination
Termination by Company
We may terminate or suspend your account and access to our Services immediately, with or without notice, for any reason, including:
- Violation of these Terms
- Fraudulent or harmful activity
- Extended periods of inactivity
- Legal or regulatory requirements
Termination by User
You may terminate your account at any time by contacting our customer support team or using account closure features in your account settings.
Effect of Termination
Upon termination:
- Your right to access and use our Services will cease immediately
- Outstanding orders may be completed at our discretion
- Certain provisions of these Terms shall survive termination
- We may retain certain information as required by law
13Governing Law and Disputes
Applicable Law
These Terms shall be governed by and construed in accordance with the laws of the State of Kansas and the United States, without regard to conflict of law principles.
Jurisdiction and Venue
Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Kansas, and you hereby consent to the personal jurisdiction and venue of such courts.
Dispute Resolution
Before initiating any legal proceedings, we encourage you to contact our customer support team to attempt to resolve disputes informally.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
14Changes to Terms
Modification Rights
WingSnob reserves the right to modify these Terms at any time to reflect changes in our services, legal requirements, or business practices.
Notice of Changes
We will provide reasonable notice of material changes to these Terms through:
- Email notification to registered users
- Prominent notices on our website or mobile application
- In-app notifications
- Other reasonable communication methods
Acceptance of Changes
Your continued use of our Services after the effective date of updated Terms constitutes acceptance of the changes. If you do not agree to the updated Terms, you must discontinue use of our Services.
15General Provisions
Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by WingSnob, constitute the entire agreement between you and WingSnob regarding the use of our Services.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
Waiver
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term.
Assignment
You may not assign or transfer your rights under these Terms without our written consent. WingSnob may assign these Terms without restriction.
Survival
Provisions that by their nature should survive termination shall remain in effect after termination of these Terms, including intellectual property rights, disclaimers, and limitation of liability.
16Contact Information
If you have questions about these Terms of Service, need to report a violation, or require assistance with our Services, please contact us:
Customer Support
Phone: +1 913-384-5998
Email: [email protected]
Hours: Monday - Friday, 9:00 AM - 6:00 PM CST
Business Address
WingSnob
3936 W 69th Terrace
Prairie Village, KS 66208
United States
Response Time
We strive to respond to all inquiries within 24-48 hours during business days. For urgent matters related to active orders, please call our customer support line for immediate assistance.
Legal Notices
For legal matters, formal notices, or compliance issues, please send written correspondence to the business address above or email our legal department at [email protected].